QuillScape by Salvatore Patti
Last updated: December 2025
1. Refund Eligibility
All subscription purchases are eligible for a full refund within 14 days of the initial purchase or renewal date, no questions asked.
This policy applies to:
• First-time subscription purchases
• Subscription renewals
2. How to Request a Refund
To request a refund within the 14-day period, you can:
• Email us at [email protected] with your order number
• Contact Paddle directly through your purchase confirmation email
• Visit Paddle.net and use the “Get Help” option
Refunds are typically processed within 5-10 business days, depending on your payment method and financial institution.
3. After the 14-Day Period
After the 14-day refund period has passed, refunds are no longer available. However, you may cancel your subscription at any time through your account settings to prevent future charges.
Upon cancellation:
• Your subscription will remain active until the end of the current billing period
• You will retain access to all paid features until the subscription expires
• No further charges will be made to your payment method
4. Payment Processing
All payments are processed by Paddle.com, which acts as our Merchant of Record. Paddle handles all billing inquiries, payment processing, and refund requests on our behalf.
For payment-related questions, you can contact Paddle directly or reach out to us at [email protected].
5. Contact Us
For any questions regarding this refund policy, please contact us:
Email: [email protected]
Address: Via Paolo Orsi, 13A, 95016 Mascali (CT), Italy
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QuillScape by Salvatore Patti
Libero professionista – P.IVA IT05349330877